A subscription is charged at the point of order, and at that date every month for as long as the subscription is active. The 6 months minimum term does not mean we charge all 6 months at once.
Yes, all subscriptions have a 6 months minimum term. This means that once a subscription has started, it runs for 6 consecutive months (no pauses or breaks). After 6 months you can cancel your subscription at any time.
A flexible subscription allows you to switch between the Base and Pro flavours of Notch Builder from month to month. This gives you control over the features you are paying for each month.
At the time of your initial Base / Pro subscription purchase you can email your Learning projects to email@example.com along with your order number and our team will convert your projects for you. We suggest you use Dropbox/Google Drive/WeTransfer for large files.
Yes, you receive a £50 credit towards your Builder Flexible Subscription with the coupon emailed to you shortly after your Learning purchase.
Please purchase a replacement licensing dongle and get in touch with us at firstname.lastname@example.org to have your license transferred. There is a fee for transferring licenses between dongles, as this is a manual process.
There is a fee for transferring licenses between dongles, as this is a manual process. Please get in touch with us at email@example.com to request a license transfer.
Your upgraded subscription will be available immediately upon upgrade/purchase, making the Pro features available to you right away. Once you have made the switch in My Account->Subscriptions, simply start Notch on your PC with the relevant Notch dongle plugged in. Your dongle will be upgraded straight away. If you have any issues, then please email firstname.lastname@example.org