At the time of your initial Base / Pro subscription purchase you can email your Learning projects to [email protected] along with your order number and our team will convert your projects for you. We suggest you use Dropbox/Google Drive/WeTransfer for large files.
Your subscription begins on the date that you initially purchased the subscription. However, we add 7 days to your subscription term at no cost, to cover the time it takes to ship your licensing dongle to you.
Your upgraded subscription will be available immediately. Once you have made the switch in My Account->Subscriptions, simply start Notch on your PC with the relevant Notch dongle plugged in. Your dongle will be upgraded straight away. If you have any issues, then please email [email protected]
Yes, one Notch account can manage multiple subscriptions. You can specify and change the user of each subscription at any time in My Account->Subscriptions. Just remember that the subscription is always tied to the physical dongle.